Instant digital download

Product Delivery Policy:

  1. Order Processing Times:

    • Orders for 3D models will be processed instantly upon completion of payment.
  2. Delivery Methods:

    • 3D models will be delivered via digital download immediately after payment.
  3. Access to Downloads:

    • Upon payment completion, customers will have immediate access to their downloads through a dedicated link sent via email and also available in the customer's personal area on the website.
  4. Product Availability:

    • The availability of 3D models is indicated on the product page. All available models are ready for immediate download.
  5. Customer Support:

    • Our customer support team is available to provide assistance in case of issues with downloads or to answer any questions regarding product delivery.
  6. Refund Policy:

    • 3D models are digital products and are not eligible for return or refund once downloaded. However, if a customer experiences technical issues with the download or product quality, please contact our customer support team for assistance.
  7. Order Status Communications:

    • Customers will receive an order confirmation via email along with the download link for purchased products. No further manual confirmation is required.
  8. User Responsibility:

    • It is the customer's responsibility to provide accurate information to ensure correct product delivery. The company does not take responsibility for delays or delivery issues caused by incorrect or incomplete contact information provided by the customer.